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Sebastien Gregoire Our business is huge on customer service and we depend on the best live chat in the industry to make that possible.We found Jivochat to be that software versus the many others we used prior to switching over to them.Chat is convenient for delicately accompanying customers on the website, and instant callbacks are perfect for actively completing transactions.Now, both of these technologies are combined into one solution.Learn More We wanted an efficient and economical way to directly reach our customers on our website – Jivo Chat has provided that and more!
It's a simple and effective tool that promotes sales and user engagement, and is a fundamental part of our customer service. It is fast, easy to use, and even has an app for it!Monday – Sunday: 24 hours a day The quickest way to assess and fix your device issue is to visit a Sprint Repair Center to allow a technician to see exactly what you're experiencing.Before going to a Store, try to resolve your issue by: Engage with other customers, search for answers, ask questions or even answer questions to help others in our community.The backend is easy to use and keeps archives of all chat history for easy reference. Setting up Jivochat was fast, and any questions I had were immediately answered by the Jivochat Live Chat Agent.We ran it on a free trial, but well before the trial ended we knew that Jivochat ‘was the perfect fit’.Our customers appreciate the service to have a quick respond.